Terms and Conditions

Demon Paintball Terms & Conditions
(Updated: 31st Dec 2009)

Any reference to "we", "our" and "us" means Demon Paintball. Any reference to “you”, "your" or “yours” means you, the customer. By browsing, shopping, or purchasing from www.demonpaintball.co.uk you agree to the following terms and conditions of use:

General
The following terms and conditions are an integral and governing part of all Demon Paintball’s services. They shall exclusivly apply to all products, offers and deliveries from Demon Paintball.

Copyright and Trademarks
This site is owned and operated by Demon Paintball. Unless otherwise specified, all content within the site, including the text, logos, graphics, icons, and images are the sole property of the manufacturers. Reworked graphics or content are for the use of Demon Paintball only. You may not use the content for any purpose other than shopping on this site. No content from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Demon Paintball’s prior written permission. All software used on the site is the sole property of Demon Paintball, or those supplying the software.

Pricing Errors and Typographical Errors
In the event of a product being listed at an incorrect price or with incorrect information due to typographical error or an error in pricing or product information, Demon Paintball shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Demon Paintball shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Demon Paintball shall issue a credit to your credit/debit card account to the amount of the charge. We reserve the right to alter prices and specifications without further notice. We will endeavor to inform you of any changes affecting your order.

Returns & Refund Policy
ALL Returns must be made within 7 (seven) days of delivery. Shipping charges are not refundable. ALL returns are subject to a 20% restocking fee. Before any item can be considered acceptable for return, it must meet ALL of the following conditions:

  • To cancel an order by returning goods you must email or write to us within 7 (seven) days of delivery, clearly quote your order number and the reason for returning the item(s).
  • You, the customer, will be obliged to take all reasonable steps for the care of the item(s) and return them in unused condition with the original packaging and accompanied by the original receipt. Returned goods are subject to a 20% restocking fee. Demon Paintball will not refund these costs.
  • You, the customer, are obliged to return the goods at your own cost within 30 days. Demon Paintball will not refund this cost.
  • You, the customer, are responsible for the goods until they are in the possession of Demon Paintball. You must claim for any damages caused by the courier company used for the return.
  • If the goods returned are not in an unused condition then you will accept that your right to a refund has been forfeited unless arrangments have otherwise been made with the express permission of Demon Paintball.
  • For items that are deemed to be faulty you must contact us via email or phone before shipping the item(s) back to obtain instructions and an authorised returns reference from Demon Paintball.

    Returns email: shop@demonpaintball.co.uk
    Phone No: 07947 421531
    Return address: 63 Abbots wood Rd, Luton, Beds, LU2 0LU
  • Any refunds will be given in accordance with your legal rights under the Sale of Goods Act 1979 i.e. where goods are not of satisfactory quality or as described. We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow manufacturer's
  • instructions, misuse, or alteration or repair of the goods.
  • You will NOT be entitled to a refund under any circumstances if you have damaged the goods yourself or you were aware of a defect stated at Demon Paintball or other public resource of information before you bought the goods.
  • Once the 7 day period allowed under the Distance Selling Regulations has lapsed you are not legally entitled to a refund if you have changed your mind about the goods or you find that you no longer need the goods.
  • Paintballs, once opened will NOT be accepted for any return or refund.

Delivery
Our obligation to deliver goods shall only come into effect after receipt of your order and payment in full. Our shipping costs are clearly stated during your purchase and seperatly within the site. These costs may not apply to large orders that have to be despatched by means other than Demon Paintball’s usual contracted carrier. Goods are usually delivered within 1 - 2 days unless otherwise stated. If an item forming part of an order is not available for immediate delivery you will be contacted prior to shipping to be made aware of this. Demon Paintball shall not be liable for the failure or delay of deliveries, or for damage or defects to products, due to any cause beyond reasonable control of Demon Paintball, for example postal strikes etc.

Prices & VAT
All goods are advertised inclusive of VAT at the current rate on the day of purchase. Invoices will display in pound sterling a full breakdown of costs including shipping, VAT, discounts and any other elements of the total price charged

Payment
Demon Paintball accepts credit/debit card payments using secure payment services provided by recognised merchant service providers. In the case of collecting goods direct from Demon Paintball we will require payments to be made in pound sterling cash until such time we are able to accept credit/debit card payments directly.

Product Ownership
All goods purchased remain the property of Demon Paintball until final and full payment has been received.

Warranty
All items sold which qualify are accompanied with the respective manufacturers warranty. Your statutory rights are not affected.

Liability
Demon Paintball shall not under any circumstances be liable in the event of any personal damage or injury resulting from the sale of any products on our site. Paintball is an extreme sport and recognised, appropriate safety measures need to be taken which is your own responsibility.

Age Requirement for Specific Goods
The UK law specifies minimum age's for the purchase of certain types of goods. You will need to provide confirmation that you are of the required age and that the goods are for your own use.

General
This agreement between Demon Paintball and you, the Customer is governed by the laws of England and Wales. Both Demon Paintball and the customer submit to the exclusive jurisdiction of the English courts in relation to any dispute concerning this agreement.

Limited Company Details
Company Name: Demon Paintball UK Limited
Company Number: 7860735
Registered Office:

 

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